Privacy Policy

Last updated: January 20, 2025

This Privacy Policy explains how we collect, use, and safeguard information when you use our services. It also outlines your privacy rights and the legal measures in place to protect these rights.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. Your personal information helps us enhance the efficiency and user-friendliness of our services.

Interpretation and Definitions

Interpretation

Terms with initial capital letters have the meanings specified below. These definitions apply regardless of whether they appear in singular or plural form. Understanding these terms will help clarify your rights and our responsibilities as outlined in this policy.

Definitions

For the purposes of this Privacy Policy:

• Account: An individual account created for you to access our services or parts of our services. This account helps us personalize your experience and store your preferences for a seamless interaction.

• Company: Refers to CodeQuestStudio Pty Ltd, 10 Pacific Drive, Melbourne, Australia. As the service provider, our company ensures compliance with all applicable privacy laws and regulations.

• Cookies: Small files placed on your device that contain data about your website activity. Cookies enable us to enhance your browsing experience by remembering your preferences and session details.

• Website: Refers to CodeQuestStudio, accessible at https://www.codequeststudio.com.

• You: Refers to the individual accessing or using the services, or the company or legal entity on whose behalf the individual is accessing the services. We value your trust and strive to protect your personal data.

Data Collection and Use

We collect personal data that you provide to us and automatically generated usage data to improve user experience and deliver our services. This section provides detailed insights into the type of data collected and its intended use.

Personal Data

Personal data may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Billing and shipping address (if applicable)
• Preferences and feedback provided during surveys or support interactions

This information allows us to communicate with you effectively, process transactions, and tailor our services to your needs.

Usage Data

Usage data includes information such as your IP address, browser type, visited pages, and the time spent on our website. This data is essential for understanding user behavior, diagnosing technical issues, and improving website functionality.

For example, if we notice frequent visits to a particular page, we may enhance its content to better serve your needs.

Use of Cookies

We use cookies to store your preferences and provide an optimized user experience. Cookies fall into the following categories:

• Essential Cookies: Necessary for the website to function properly, such as enabling secure login.
• Analytical Cookies: Help us understand how users interact with our website, enabling us to improve performance.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to access certain features.

Sharing Your Data

We may share your data under the following circumstances:

• Service Providers: Third-party vendors who assist with operations like payment processing, email communication, and website hosting.
• Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
• Your Consent: When you provide explicit permission for data sharing for specific purposes, such as participating in a promotional campaign.

Your Rights

You have the right to access, rectify, or request the deletion of your personal data. Additionally, you may request that we restrict data processing or provide a copy of your data in a portable format. These rights empower you to maintain control over your information.

Contact

If you have any questions about this Privacy Policy, you can reach us at:

• Email: [email protected]
• Phone: +61 3 95872641
• Contact form: Click here
• Mailing address: 10 Pacific Drive, Melbourne, Australia